Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Lisa & Oliver Jewellery. Throughout the site, the terms “we,” “us,” and “our” refer to Lisa & Oliver Jewellery. We offer this website—including all information, tools, and services available to you, the user—on the condition that you accept all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms,” “Terms of Use,” “TOS”). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our site. By continuing to access or use any part of the website, you agree to these Terms. If you do not agree with all of the conditions outlined here, you must not use our website or services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the website will also be subject to these Terms. You can review the most current version of our Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms at our discretion.
SECTION 1 – ELIGIBILITY AND USAGE CONDITIONS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the parent or guardian who has given consent for any minor dependents to use this site.
You agree not to use our products or services for any illegal or unauthorised purpose, or in violation of any applicable laws in your jurisdiction (including copyright laws). You must not transmit any malicious code, including worms, viruses, or anything of a destructive nature.
A breach of any of these Terms will result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmission over various networks and (b) modifications to meet technical requirements of connecting systems or devices. Credit card information is always encrypted during network transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service—including use or access to the website or contact details—without express written consent from us.
Headings used in this Agreement are for convenience only and do not affect the scope or meaning of any section.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do not guarantee that all information on this website is accurate, complete, or current. The content provided is for general informational purposes only and should not be solely relied upon when making decisions. We recommend consulting more reliable or up-to-date sources before acting on any information presented here. Use of any material from this site is at your own risk.
This website may include historical information, which is provided for reference only and may not reflect the most recent data. We reserve the right to modify the content at any time, but we are under no obligation to update it. You are responsible for reviewing any changes made to the site.
SECTION 4 – CHANGES TO SERVICES & PRICING
Product prices are subject to change without prior notice.
We reserve the right to modify or discontinue the Service—or any part of it—at any time, without notice. We will not be liable to you or any third party for any changes in pricing, suspension, or discontinuation of any Service.
Purchase Agreement
Products displayed on our website do not constitute a legally binding offer, but rather an invitation to order. By clicking the “Buy” button, you are submitting an offer to purchase. An automated order confirmation email will be sent immediately after purchase, but this does not represent acceptance of the contract.
Warranty
All purchases are subject to applicable statutory warranty rights.
SECTION 5 – PRODUCTS & SERVICES
Some products or services may be available exclusively online through our website and may be offered in limited quantities. Returns or exchanges must follow our Returns Policy.
We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your device’s screen will display colours correctly.
We reserve the right—but are not obligated—to limit sales to any individual, region, or jurisdiction. This may be exercised on a case-by-case basis. We also reserve the right to limit quantities and discontinue any product or service at any time, without notice.
All product descriptions and prices are subject to change at our sole discretion. Any offer made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, or information will meet your expectations. All orders are shipped directly from our supplier in China. Any applicable customs duties, taxes, or import fees are the sole responsibility of the customer.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same account, credit card, billing address, or shipping address.
If we make a change or cancel your order, we will attempt to notify you via the contact information provided at checkout.
We reserve the right to block or cancel orders that appear to be made by resellers, distributors, or unauthorized dealers.
You agree to provide accurate, current, and complete purchase and account information. You also agree to promptly update your information—including email address, payment details, and shipping address—to ensure we can process your orders and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge and agree that we provide such tools “as is” and “as available,” without warranties, guarantees, or endorsements of any kind. We are not liable for any issues that arise from your use of these optional tools.
Your use of any third-party tools available through our website is entirely at your own risk, and you should ensure you understand and agree to the terms provided by the relevant third-party provider(s).
SECTION 8 – THIRD-PARTY LINKS
Some content, products, and services available through our website may include materials from third parties.
Links to third-party websites may direct you to sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant or accept liability for any third-party materials, products, or services.
We are not liable for any loss or damage resulting from transactions with third-party websites. You are responsible for reviewing their terms and policies before engaging in any transactions. Any issues, concerns, or complaints regarding third-party products should be directed to the relevant third party.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit comments, feedback, ideas, proposals, or any other materials to us—whether at our request or voluntarily—you agree that we may use, edit, copy, publish, distribute, and translate your submissions without restriction or compensation.
We are not obligated to (1) keep any submission confidential, (2) compensate you, or (3) respond to any submission.
We may—but are not obligated to—monitor or remove any content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or in violation of any party’s rights or these Terms.
You agree that your comments will not infringe any rights, including intellectual property or personal rights, and will not contain unlawful, offensive, or harmful material. You must not use false information or impersonate another person. You are solely responsible for the content and accuracy of your submissions.
Note: Any additional import taxes, duties, or customs clearance fees are the responsibility of the customer.
SECTION 10 – PERSONAL INFORMATION
The submission of personal information through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
At times, our website or service may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct such errors and to update or cancel orders if any information on the site or service is inaccurate—at any time and without prior notice, including after an order has been placed.
We are not obligated to update, revise, or clarify information unless legally required. No update or refresh date should be interpreted as confirmation that all information has been modified.
SECTION 12 – PROHIBITED USES
In addition to other restrictions in these Terms, you are prohibited from using our website or its content:
(a) for unlawful purposes;
(b) to solicit or facilitate illegal activity;
(c) to violate laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, defame, discriminate, or intimidate others;
(f) to submit false or misleading information;
(g) to upload malicious code or viruses;
(h) to collect or track personal data without consent;
(i) for spam, phishing, or data mining;
(j) for obscene or immoral purposes; or
(k) to interfere with the website’s security features or networks.
We reserve the right to terminate your access to our Services if you violate any of these prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable.
You agree that we may, from time to time, suspend or discontinue the Service without notice.
You expressly agree that your use of—or inability to use—the Service is at your sole risk. The Service, including all products and services delivered to you through it, is provided "as is" and "as available," unless expressly stated otherwise by us. We make no representations or warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Lisa & Oliver Jewellery, its affiliates, partners, or suppliers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products procured through it—even if we have been advised of the possibility of such damages. Where certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Lisa & Oliver Jewellery, its parent company, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand—including reasonable legal fees—made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from the Terms. This will not affect the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
These Terms of Use remain effective unless and until terminated by either you or us.
You may terminate this agreement by notifying us that you no longer wish to use our Services or by ceasing use of our website.
We reserve the right, in our sole discretion, to terminate your access to the Service without notice if you breach—or we suspect you have breached—any provision of these Terms. In such a case, you remain responsible for all outstanding amounts due up to the termination date.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Use, along with any posted policies or rules, constitute the full agreement between you and Lisa & Oliver Jewellery regarding the use of our Services.
They supersede all prior or contemporaneous communications, proposals, or agreements—oral or written—between you and us.
Any ambiguities in interpreting these Terms shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Use and any separate agreements by which we provide you with Services shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 – CHANGES TO TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our site periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes your acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
If you have any questions regarding these Terms of Use, please contact us at:
📧 Email: